Privacy Policy

The Salvation Army Republic of Ireland (‘Ireland’) is a company limited by guarantee, registered at 17 Kings Inn Street, Dublin 1.

The General Data Protection Regulation (GDPR) is an important EU regulation that sets the rules Data Controllers (such as The Salvation Army Ireland) follow when they handle your personal data. The purpose of these rules is to ensure that your rights are protected when your data is processed.

The information below describes how The Salvation Army Ireland manages your personal information in accordance with the law and your rights. It does not cover every situation so please read notices on forms, web pages or other points where you give us information about yourself. These will describe the specific uses we make of the information, the reasons and legal basis for holding it as well as your rights.

Information we may hold about you and why

This could include:

in general, information you give us when you fill in forms, subscribe to our services, (such as publications, sponsorship, or to attend events) and email newsletters.
to support you when you use any of our services for example, at our lifehouses (hostels), centres and corps (churches).
when you apply for a job or to volunteer with us, including the processing of applications and the monitoring of recruitment statistics. If you come to work for us, we will retain your information to administer your employment including your pension.
information relevant to being a Salvation Army officer, chaplain, or member at one of our corps (churches). To support you in your spiritual life.
to manage feedback and complaints.
information we hold about you to support our fundraising operations.
to ensure the security of our premises and protect our people from possible criminal behaviour.
to protect individuals where current or potential future safeguarding concerns may arise.

In general, some of the main lawful bases we use are:

Targeted fundraising and marketing communications (non-electronic) – legitimate interests
Targeted fundraising and marketing communication (email) – consent
Homeless services and support for vulnerable individuals (either under contract to a local authority as a data processor or directly as a data controller) including safeguarding needs – substantial public interest
Personal data of corps members – legitimate interests
Personal data of employees – performance of a contract
Personal data of Salvation Army Officers– legitimate interests
Personal data kept for historical or research reasons – substantial public interest
Where we believe someone’s, life is a risk – vital interests
Where we share personal data with other organisations other than described in this statement or another privacy notice, we may rely on a legal obligation or seek your consent. We may also share your data with law enforcement agencies for the prevention or detection of crime

Data sharing

From time to time, we may need to share your personal data outside The Salvation Army Ireland. We may do so with the following third parties:

with our contractors who carry out work on our behalf, and with whom we have a contract setting out their responsibilities for security and compliance. This allows us to process your donation or provide you with the service you have signed up for.
where we are under a legal obligation to disclose or share your information in order to comply with applicable law, a court or regulatory order or other statutory requirement.

Data transfer outside of the EEA

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. In order to safeguard your information, we will make any such transfers in strict compliance with data protection legislation with all appropriate contractual arrangements. By providing your personal data for such purposes, you agree to this transfer, storing and processing and we will take all reasonable steps necessary to ensure that your personal data is processed securely and in accordance with the Privacy Statement.

All information you provide to us is stored on secure servers and is password protected. Payment transactions are encrypted.

Data Retention

We will only keep your data for as long as necessary. See below some of our retention periods.

Category	Retention
Transactional data relating to donations	7 years after the donation was made
Direct Debit Mandates	Retain for minimum of 13 months from the date the mandate is no longer valid (e.g. cancelled, expired)
CCTV	30 days
Email Communications	No longer than 7 years but may be deleted sooner where an employee deletes the email or leaves the organisation
Donor information	7 years from the date the last transaction occurred
Legacy information	7 years from the date of receipt of bequest

Information we collect on the website: Including the IP address of your computer, to help keep our site safe and secure.

help us diagnose faults with the website
ensure that content from our site is presented in the most effective manner for you and for your computer. See cookies

understand how users make use of our website and what aspects of our work people are interested in supporting.

we use the Conversion API with your consent to connect to our website to share marketing data in a hashed (unidentified) format.

Your Rights

Under data protection legislation you have the following rights:

The right to be informed
The right to access information
The right to rectification
The right to erasure
The right to data portability
The right to object to the processing of personal data
The right of restriction
Rights in relation to automated decision making, including profiling.

For further information on your rights see www.gdprandyou.ie or www.dataprotection.ie

In order to exercise your rights please put your request in writing to our data protection officer Keith Greer, 17 King’s Inn Street, Dublin 1.

Who to contact

For queries about this privacy statement or any other data protection issues, please contact our data protection officer Keith Greer, 17 King’s Inn Street, Dublin 1.

For fundraising queries contact the Supporter Care Team on 0818 600 101; email fundraising@salvationarmy.ie or by post, Fundraising, The Salvation Army Ireland, 17 King’s Inn street, Dublin 1;

Data Protection Commissioner

Canal House
Station Road
Portarlington

R32 AP23

Co. Laois